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Pure Beauty Reviews by our Customers

What do our Customers say about of Levels of Service?

We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.

Select A Country

We have many customers in many countries some of whom are kind enough to provide feedback to us. If you would like to see what customers from other countries have said about us, please select a country from the list below.

Gillian from Lancashire, United Kingdom on 23/06/2010
Just had my first order off you delivered yesterday. Was well impressed with the speed of delivery and the samples included which were samples I actually wanted and would like to try. Would definitely order again from your site. Pleased I was able to keep track of where my parcel was at any given time. I've ordered things in the past from other websites and they've never arrived. If they had offered a trackable service this might have been avoided. They did send out more products to me but only after 3 weeks had gone by...Thanks again for prompt delivery.
Elaine from Cambridgeshire, United Kingdom on 22/06/2010
Hi, This is my first order with Pure Beauty for my Dermalogica and I was very impressed with the fast and free delivery!! I will definitely be using you again in the near future!! Thank you.
Karin from North Yorkshire, United Kingdom on 17/06/2010
Hi all at Pure Beauty, Just to thank you for the prompt dispatch of my order, next day delivery and great prices,you are always my first port of call for all of my dermalogica products...Kind Regards
Sharon from Middlesex, United Kingdom on 17/06/2010
Received your order on tuesday (ordered Sunday) very prompt service, thank you.
Neerja from London, United Kingdom on 16/06/2010
It was very easy to order online and I was pleasantly shocked to see that everything was in my hands less than 24 hours after I had ordered yesterday. So that is incredibly impressive and I would be happy to order again from you in the future.
Doreen from Northern Ireland, United Kingdom on 16/06/2010
Thank you so much for the extremely prompt delivery of the products I ordered. I only ordered them on Thursday evening and couldn't believe it when they arrived on Saturday morning - and that was to Northern Ireland. Not only is the delivery service excellent but the products are fantastic. Keep up the good work and thanks again.
Cara from Middlesex, United Kingdom on 14/06/2010
Simply to say that this is incredible service - you could certainly teach a few things to some other companies out there about how to treat their customers!! Well done team.
Pauline from Berkshire, United Kingdom on 13/06/2010
Your service is excellent I had my order the next day.
Catherine from London, United Kingdom on 11/06/2010
Hi, Just wanted to say thank you for such prompt delivery of my Dermalogica order and for including really well selected samples. I have never bought Dermalogica online before, but I...received my product within 24 hours. Absolutely fantastic service, I will definitely use and recommend Pure Beauty online in the future.
Melanie from London, United Kingdom on 11/06/2010
Your service was amazing ! Next day it was delivered! Well happy! Great company! Many thanks.
Wendy from Derbyshire, United Kingdom on 10/06/2010
Hi, Exceptional service just what the customer wants. Order early and receive the next day what more can anyone want. Thanks for such a brilliant product at an excellent price and with free delivery. I WILL BE BACK!!
Kathryn from Cornwall, United Kingdom on 09/06/2010
I just wanted to thank you for your fantastic service. I ordered my Age Smart Starter Kit on a Thursday and it arrived the following day! The free samples were a lovely bonus. Your prices are also significantly cheaper than other online stores. I have only just started using Dermalogica, but you will definitely be my store of choice when my starter kit runs out and I invest in full sized products. Thanks again!
Andrea from Northumberland, United Kingdom on 09/06/2010
Hello, Thank you for your fantastic service on which I received prompt emails and my order in less than 24 hours. Also thank you for the samples you sent me, I shall look forward to using them. Kind regards.
Gillian from Oxforshire, United Kingdom on 06/06/2010
Excellent first experience. Order was shipped efficiently and received within 2 days. Some lovely samples included in my package which were a nice surprise! Thank you - I shall be ordering again!
Norma from Middlesex, United Kingdom on 04/06/2010
I am absolutely delighted with my order. I have used another company before who charge for postage and the outer packaging has just been paper which has been torn by the time it got to me. I got it less than 24 hours after I sent my order through, the outer packaging was perfect. I will certainly use you again, many thanks. Kind regards.