Free UK delivery on all orders over £30
Earn Cashback points with every order!
Choose your own FREE samples!
Always great service
We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.
I have been shopping with pure beauty for my Dermalogica products for 3 years now & I just can't fault you guys. I ordered my products late Tuesday evening & they arrived 7:30am Thursday morning & the prices are the cheapest around, now that's what I call service!!
Great service as usual, polite and informative re delivery..have not used products yet, both are new to me, but will keep you posted! Many thanks.
Hi, I have just received my order that I placed on the 10 August. You guys are amazing thank you so much x
Good Morning, Excellent service, I ordered my goods Friday afternoon and they where in my hand Saturday morning, I couldn't ask for more. Price was brilliant also and I like the point system, so each time I order I get points to put towards future orders. Thank You.
Fantastic service!! and to think I have been paying more at another company for the last 5 years!! All the best.
Dear Pure Beauty, First of all, I would like to express to you the Excellent Customer Service you have provided me. Thank you. This is the first time that I have placed an order at Pure Beauty. I am very much delighted and feel that your website is very simple to navigate around, you have a wide range of products and costs are excellent as well. My very first order, was a absolute 100% correct! The goods were received as stated on your website, not a delay in sight! It was fantastic and I would like to say that Pure Beauty are very speedy and efficient. I was very surprised! I am also pleased and happy, with the response and emails I received, meaning I was able to track and trace the order as and when needed, Although this was not required. I must say that I have already recommended Pure Beauty to my friends, neighbours and colleagues at work, informing them of the Great Customer Service I have been given as a new customer! I will definitely continue to spread the word and speak of the brilliant website in future to people I know! Once again, Thank you very much from your new customer.
Received with thanks, excellent delivery as usual, thank you.
Just a quick email to say yet again pure beauty delivered brilliant service. Ordered late on Thursday night and received order first thing Saturday morning, brilliant as was at the end of my hydrating body moisturiser.
Delighted to receive my order so promptly - next day. Thank you.
Once again, I cannot emphasise enough how happy I am with your service. I ordered yesterday afternoon, and received my package this morning. Very carefully packaged and samples that I didn't even ask for were included, for my specific skin type and products that I find very useful and will definitely consider in the future. Keep up the good work, you guys are truly amazing and other companies can learn a lot from you about customer care and service.
Fabulous service and products, my son loves the shave oil and I love the preclense.
THANK YOU! I have received my order ALREADY after placing this only yesterday midday!!! I am so impressed, SUPER fast, efficient service and easy to use website. I will be recommending your site to everyone!
Thank you for excellent service! The order got here very quickly and the product is great. Also I really appreciated the choose of samples and free delivery. Thank you from a satisfied customer.
Excellent delivery and service as usual,well recommended, thank you so much.
The service was second to none, brilliant.