Pure Beauty Reviews by our Customers

What do our Customers say about of Levels of Service?

We are committed to delivering the best levels of Customer Service anywhere. We have developed a unique approach in our Salon and now we're bringing it to on-line retailing. We wouldn't expect you to take our word for it, so here's what our customers have to say about us.

Select A Country

We have many customers in many coutries some of which are kind enough to provide feedback for us. If you want to see what our customers from other countries have then select the country from the list below and click on the Change Country button.



Geraldine from London, United Kingdom (08/12/2017)

'I just wanted to say thank you for my order and the free gifts too. Great service and always prompt and efficiently dealt with.'

Una from Greater Manchester, United Kingdom (12/10/2017)

'Hello. My dermalogica products have just arrived and I`m delighted with them and also for the speed and efficient way in which the order was processed. A special thanks to Casey who was so approachable and talked me through all the products. A really excellent service. Many thanks'

Beverley from West Yorkshire, United Kingdom (06/10/2017)

'Hi I have just received my order 433015 and I got in touch with you asking if possible I could have 2 of the trial size ultra calming cleanser as i was only able to add 1. I did add an active toner. .I received a reply and you very kindly said you would send another of the ultra calming cleansers, I was not expecting the toner aswell, I meant to change the toner for a cleanser but when i just opened my order you had sent me the 3 trial sizes and i just wanted to thank you. I really appreciated that. I was the person who sent the email about seeing another salon website selling dermalogica slightly cheaper. Any way like i said in the letter this is the reason why i still chose to ordrr my dermalogica products from you because of your excellent and very helpful customer service and I know i can always trust your site when ordering so thank you again and sorry for the rambling message.'

Pauline from Essex, United Kingdom (12/07/2017)

'Once again,great service.I had one small query when placing my order and was answered helpfully. As usual my order was received promptly along with my samples and lovely free gift.Packed very well too. Many thanks Pauline Brewster.'

Emma from Yorkshire, United Kingdom (29/06/2017)

'Hi pure, Fantastic service got my product within two days of ordering, brilliant prices too will be ordering again.'

Julie from Cheshire, United Kingdom (27/06/2017)

'The service was excellent as always and thank you for the free samples. I am really pleased with the new Decleor moisturiser that I ordered.'

Fran from Banffshire, United Kingdom (08/06/2017)

'My Order arrived yesterday. Thank you for your great service to me, I appreciated it very much. Thank you all.'

Stella from Buckinghamshire, United Kingdom (27/04/2017)

'I have always found the service excellent. I placed my order at lunchtime and the following day my order arrived.'

Laura from London, United Kingdom (04/04/2017)

'Hello, just to say this is the best online shop I've used, flawless service and great goodies with every purchase and superfast free delivery. I've been using Dermalogica products for years and I will always buy them from your website!'

Debra from Lancashire, United Kingdom (23/02/2017)

'Great website great service and fast delivery excellent will be using again for future orders.'

Linda from West Yorkshire, United Kingdom (31/01/2017)

'My order arrived quickly and safely I am very pleased with the service and will tell others about it. Thank you.'

Shirley from North Somerset, United Kingdom (17/01/2017)

'Thank you for my order. More than happy with service and especially for samples enclosed. Would definitely buy from you again.'

Andrea from Somerset, United Kingdom (16/01/2017)

'OMG what amazing service. My products arrived today and I ordered them yesterday. You are brilliant , thank you.'

Sharon from Essex, United Kingdom (12/01/2017)

'A huge thank you for great service as usual. Fast delivery and samples - amazing.'

Diane from Warwickshire, United Kingdom (21/12/2016)

'Thank you for my delivery received today together with free samples. I am most happy with your service. I have no hesitation in recommending your good selves to others.'

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