We have been notified by one of our customers that we have been incorrectly sending the Dermalogica AGE Smart Starter Kit which was supposed to contain the Dermalogica Multivitamin Thermafoliant but instead contained Dermalogica Multivitamin Power Recovery Masque. We were not aware that this was happening and we believed that we had been ordering the correct kit from Dermalogica. This will only affect those kits purchased after 01/04/2009 and not all kits will have been incorrect. We have notified Dermalogica and they are now aware of the problem.
If you think that we may have sent you the incorrect product then please email us at email@example.com with your order number and we will investigate and make any replacements as necessary.
We would like to apologies to all of our customers for this oversight and for any inconvenience caused.
We have added a 10% discount code for all of our customers. The details are as follows:
Discount Code: BLOG-MAY1-10
Discount Amount: 10% off
Start Date: Sunday 17th May 2009
End Date: Saturday 23rd May 2009
How is the code used?
When you have placed your order on our site and you are on the final page – Checkout 3/3 – you will be given the option of Redeeming Discount Code. All you need do is enter the code BLOG-MAY1-10 into the box and press the Get Discount button. This will then reduce the cost of your order by 10%.
What else do you need to know?
- The code can only be used on one order. We will not be able to redeem it against any other orders that are subsequently placed.
- The code is only available in the range of dates stipulated.
- Anyone can use this discount – please feel free to pass it on.
- The code will apply to the whole of your order.
We have recently added a page on Facebook for Pure Beauty Online. This will allow our customers to have another chance to communicate with us in a free and fair way. Our customers will be able to:
- Comment directly on our buiness, service and products and allow us to respond to them in a public way.
- Allow transparency for all positive and negative feedback and see how we handle the feedback.
- Discuss skin health issues and provide assistance that will benefit our customers.
This is an experiment for us that we hope our customers will appreciate and participate in. Our page can be found at the following link:
Pure Beauty Online Facebook Page
Dermalogica Chroma White TRx
Dermalogica have recently launched the Chroma White TRx range which is designed to specifically help with hyper pigmentation and uneven skin tone. Uneven skin tone, or hyper pigmentation, is the result of an over production of melanin which gives skin and hair its colour and helps protect skin against damaging UV light. Over production of melanin can be caused by excessive sun exposure, hormones or scarring which leads to a mottled, uneven skin tone.
The full range of products available to help with these problems is listed below:
Dermalogica C-12 Concentrate (30ml)
A silky rich, high potency treatment that brightens, minimises discolouration and improves skin clarity…
Dermalogica Extreme C (8g)
A unique powder-to-emulsion treatment which delivers a high concentration of Magnesium Ascorbyl Phosphate…
Dermalogica Powerfoliant (2 x 8.9ml)
Remove dulling surface cells and help maximise absorption of brightening treatments…
Dermalogica Pure Light SPF 30 (50ml)
A medium weight daytime moisturiser that conditions and brightens while chemical free sunscreens help defend against pigment inducing UV light…
Dermalogica Pure Night (50ml)
A nourishing, brightening overnight treatment to help minimise surface spots while conditioning and hydrating skin…
Dermalogica Tri-Active Cleanse (150ml)
A triple-active concentrated cleanser that improves surface clarity, lifts dulling skin cells…
Dermalogica ChromaWhite TRx Regimen
The Dermalogica ChromaWhite TRx Regimen contains everything you need to start
From time to time Dermalogica have to Out of Stock some items and this has obvious effects on our ability to stock some of the retail range. We have included an update on items below with dates when we expect Dermalogica to have the items available again.
Out of Stock Items
Dermalogica Super Rich Repair (50ml) – Expected End of May 2009