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Great Customer Service
Customer Rewards
Wouldn't you like to be rewarded for shopping with us?
We believe in rewarding loyal customers who shop with us and therefore we have a complete loyalty reward scheme that enables you to earn money off your orders.
Reward Points
Everytime you place an order with us you earn Reward Points. The points are automatically allocated at the rate of 1 point per £1.00 spent. When you place your next order you are offered the chance to redeem these points against the cost of your order or save them up and use them at a later date. The more you spend - the more you earn!
Example
If you place an order with products to the value of £100.00 you will be allocated 100 points. When you next place an order you will then be offered the choice of redeeming your 100 points and reducing the order by £1.00.
Recommend a Friend
If you know someone who buys our products from elsewhere why not recommend Pure Beauty to them? If you do, and they place an order, we will give you reward points equivalent to 10% of their first order value. The more they spend - the more you earn!
Example
If you recommend a friend or a member of your family and they place an order with products to the value of £50.00 we will give you 500 reward points. You will then be able to redeem these points against your next order and have the cost reduced by £5.00!
Claiming Your Points
As soon as your friend has placed their first order email the following information to us at shop@pure-beauty.co.uk and we'll add the points to your account:
- The email address that your friend uses to access their Pure Beauty account.
- Their order number.
- The email address that you use to access your Pure Beauty account.
What else should you know?
There are a few things you need to be aware of when claiming your points:
- You cannot claim if your friend or family member have already registered with Pure Beauty.
- You cannot claim if your friend or family member register again with Pure Beauty.
- Reward points will only be given based on the value of the products of the first order placed.
- No rewards will be given for subsequent orders.
- No reward points are given for any postage incurred.
- A maximum of 750 rewards points will be rewarded regardless of the value of the order.
- We will only allow one claim per registered billing or delivery address.
- We will only give reward points for those claims that are entirely legitimate.
Write a Product Review
If you take the time to write a review on a product you have ordered from Pure Beauty, and the review is published, we will give you 100 reward points. The more reviews you write - the more points you could earn!
Claiming Your Points
As soon as you have written your review email us at shop@pure-beauty.co.uk with the following information and we'll add the points to your account:
- The order number of the order that contained the products you have reviewed.
- The email address that you use to access your Pure Beauty account.
What else should you know?
There are a few things you need to be aware of when claiming your points:
- Reward points will only be given for reviews that are published.
- Reward points will only be given for the first review of each product by you.
- Publishing of the review will be entirley at our discretion.
Need more information?
If you need any further information email shop@pure-beauty.co.uk and we'll be very happy to answer any further questions you may have.